

Effectus


Jan 2019
“Oh God, my project manager is a millennial!”
Pac Man meets Doom …
We hear about Millennials, Gen X, Gen Y, and Baby Boomers all the time, but it’s not always clear who’s part of these groups. Cut Off dates are simply tools to analyze the different shifts in how age groups are experiencing the world: socially, economically, politically, and technologically. The US Census defined Baby Boomers to be born within 1946 and 1964.
“Human Generations” are classified in about 20 years periods;


The Millennials belong to a generation that experienced major Incidents, economic downturns (job availability), and Technology dramatic changes. Technology clearly differentiate generations. For instance, Baby Boomers is the TV generation, Generation X experienced a computer revolution and Millennials grew up in an age where the internet became a new way of life. The Millennials are a new generation of employees, and Companies need to define new set of engagement policies aligned to their expectations.
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For companies managing people of multiple generations, a turning point is just ahead; around the corner. Employers have been aware of employee engagement and retention issues in their workplaces. Unfortunately, they typically address engagement for the organization under one policy, without any differentiation for the generations of employees. Managers and human resources professionals will need to develop new engagement models considering the generational differences between baby boomers and millennials.
So, what is the difference?
What characterizes one generation versus the other? Let’s focus on Boomers and the X’s & Y’s.
Boomers strengths are many. For instance, they have the organizational memory, optimism, and are identified for their willingness to work long hours. They grew up in organizations with large corporate hierarchies, rather than flat management structures and teamwork-based job roles. Millennials have a different outlook on what they expect from their employment experience. They are;
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well educated
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skilled in technology
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very self-confident
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able to multi-task
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have plenty of energy
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have high expectations for themselves, and prefer to work in teams, rather than as individuals
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seek challenges yet work life balance is of utmost importance to them

Millennials realize that their need for social interaction, immediate results in their work, and desire for speedy advancement may be seen as weaknesses by older colleagues. They are the largest age group to emerge since the baby boomers. That is why employers will have to come up with strategies that will cultivate and retain the best millennial employees.
Millennials have developed into a group that wants to work on new and tough problems, and ones that require creative solutions. They are creating a change in how work gets done, as they work more in teams and use more technology. Millennials are also interested in feedback on their performance. They want to know when they’ve done a good job, and they want to know NOW. But Feedback needs to be clear and specific in order to be effective. But often, Millennials are seeing as impatient, entitled, arrogant, and self-centered. Usually because cultural differences in generations. But Millennials are a generation with an innate desire to make a difference and have an impact on the world around them.
It is critical for organizations to dedicate time to understand these new group of employees and define which drivers they can adjust to increase their engagement, and which drivers they must protect to prevent the opposite impacting other generations. Generation gaps DO EXIST, and today is not enough to have only one engagement strategy. But the truth is that if you’re managing your staff correctly, it should not matter when they were born.
Bottom line: We are all humans, and people need to feel that they are being treated with respect and that their contribution is being recognized. So, as leaders we should measure their impact on the team, use positive re-enforcement, recognize them when they do something right and, specially, Manage expectations.
Let’s talk Project Management

Millennials are laying new groundwork for how business will be conducted going forward, and project management is no exception. Millennials are bringing fresh perspectives. They are leveraging technological advances while embracing or putting more attention to economic, ecological and social factors.
These Digital Natives will increase in power and influence over the next several years. But they View the workplace in a different way preferring to work remotely and placing more importance in how they spend their personal time Work/Life Balance. Millennials have a far better sense of work/life balance than Gen Xers and they will work extra hours and will come to work after hours if needed, but that should be the exception. Companies will have to update their everyday processes to accommodate new generations of talent.
Millennials are bringing fresh perspectives and advanced approaches to project management. Their mentality is making project leaders rethink deadlines, how to schedule work, key milestones and what is truly realistic and achievable. They will push team to speed up decision making, and do not like to waste time on Power Point presentations to get commitment from others. They are team players and will seek input and will demand up to day tools and technology.
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Project Management leaders have to embrace and support modernized software and the infrastructure that can handle collaborative brainstorming, and for the team to provide real-time updates, accessing multiple stakeholders. Technology that allow the team access to integrated video and voice. Using methodologies like AGILE and others. As leaders we need to understand that Millennials live in a true tech generation.


An environment that is gadget-friendly, that allows them to be always connected, and are highly responsive tech connoisseurs. These new generation loves to communicate in short bursts or even using the famous emojis to send their message. They are not going to use traditional methods when looking for team alignment. So, email will not do it for them, especially now with the rise of virtual workers and geographically-distanced teams. That is why project management applications are extremely important for them to function well.
Company PMO’s need to harness the millennials contributions and recognize the true potential they possess. Project Management Leaders will have to
manage projects differently. They will have to take advantage of hours during the work day, seeking out technologies and tools that will accommodate the different work styles of all generations not just the millennials or baby boomers. Need to take advantage of their skills, and their ability to take on new projects looking to get to the end result quickly. And lastly, will need to accommodate flexible schedules and locations. That might involve introducing Work at Home or Flex Time opportunities.
About Effectus

Contact Us
Effectus Corp.
1357 Ashford Ave. PMB 290
San Juan, PR 00907
eMail: rortiz@effectuspr.com
eMail: dlazaro@effectuspr.com
WebSite: http://www.effectuspr.com
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Effectus focus on providing “first class” WEB and Software Solutions, Information Technology Governance, Project Management and Operations / Process Improvement Services to customers interested and in need of Consulting Services without having the capital investment burden or high operational expenses. For instance, having a strong IT Governance Structure in place brings the opportunity for Effectus’ Customers to decide on priorities that are aligned with Management's vision while IT becomes an enabling function focused on optimization. Effectus is a company that offers, through its employees and partners, different cost effective and dependable solutions. Our customers will benefit from Effectus’ services, with the security and satisfaction that they can only get from a team of experienced individuals working together to enhance their customer's experience.
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Today’s market demands speed to be competitive on their Go to Market strategies. Companies need to demonstrate that they are innovative and creative, showing a Business Model that takes advantage of technology and market best practices. They need to focus on their core business to avoid distractions. Effectus takes advantage of methodologies and best practices like Six Sigma, LEAN Sigma, ITIL and Project Management, to help provide customers with structure.
Going Far, Together!